These general conditions of sale are concluded between the company Euroglobal Tranding Sarl and any non-commercial natural person (the User) wishing to make a purchase on the Website. The Parties agree that these General Conditions exclusively govern their relationship. Euroglobal Tranding Sarl reserves the right to modify the General Conditions from time to time. They will be applicable as soon as they are put online.
Euroglobal Tranding Sarl undertakes to comply with all the provisions of the Consumer Code relating to distance selling.
In accordance with the law "Informatique et Libertés" no. 78.17 of 6.01.1978, the User has the right to access and rectify data concerning him.

1 - Object.

The General Conditions aim to define the terms of sale between Euroglobal Tranding Sarl and the User, from ordering to after-sales services, including payment and delivery.

2 - Products.

The products governed by these General Conditions are those which appear on the Website and which are indicated as sold and shipped by Euroglobal Tranding Sarl. They are offered within the limits of available stocks.
The Products are described and presented with the greatest possible accuracy.

3 - Duration and validity of the offer.

Our product offers are valid as long as they are visible on the site and while stocks last.

4 - The prices.

The prices of the Products are indicated in Euros all taxes included. They take into account VAT and any reductions applicable on the day of the order.
Product prices are exclusive of delivery costs (postage, packaging and preparation of the package according to the amounts in force). The amount of delivery costs will be specified on the order form before validation of the order.
If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change may be reflected in the sale price of the Products on the Website and on the various media. of sale. However, a price cannot be changed once the User's order has been confirmed.

5 - The command.

The User has the option of ordering online directly on the site. Once the order has been confirmed, the User must accept the General Conditions, indicate the address and the delivery method, and finally confirm the payment method.
In certain cases, in particular non-payment, incorrect address or other problem on the User's account, Euroglobal Tranding Sarl reserves the right to block the User's order until the problem is resolved. In case of unavailability of an ordered Product, the User will be informed by email.

7 - Delivery.

The products will be sent to the delivery address that the customer has indicated during the ordering process, provided that it is included in the authorized delivery zones specified in the sales offer.
In the event of an error in the wording of the recipient's contact details, Euroglobal Tranding Sarl cannot be held responsible for the impossibility of delivering the product (s) ordered.
Delivery times:
Euroglobal Tranding Sarl undertakes to deliver the customer as soon as possible.
As an indication, the average delivery times observed for available items are 2 to 6 days.
Special case of returns of unclaimed packages / wrong address / Euroglobal Tranding Sarl will send an email to the customer when returning the package. Without a response from the customer, the package will be considered property of Euroglobal Tranding Sarl within 2 (two) months of the return of the package.

8 - Exchanges or Refunds.

For health security reasons, only unopened packaging will be eligible for reimbursement, the return must be made within 14 days of the date of receipt of the goods.
The return shipping costs are payable the customer's responsibility, the refund will be made once the product has been received and verified by Euroglobal Tranding

9 - Responsibility

The products offered on the masquesagp.com site comply with current French legislation. It is the customer's responsibility to check with the local authorities the possibilities of importing or using the products or services he intends to order. All the products presented are under license agreement if necessary, and are not subject to any pirating of rights.
The photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, Euroglobal Tranding Sarl does not make any commitment relating to the absence of error in one of these photographs or one of these texts. Euroglobal Tranding Sarl does not make any commitment concerning the absence of out of stock or the availability of the product (s) appearing on the site www.masquesagp.com
The responsibility of Euroglobal Tranding Sarl cannot be sought in the event of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire. Euroglobal Tranding Sarl will not incur any responsibility for any indirect damages as a result of the present, operating loss, loss of profit, loss of luck, damages or costs.

10 - Intellectual properties

All texts, comments, works, illustrations and images reproduced on the site www.masquesagp.com are reserved under copyright as well as intellectual property. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use subject to different or even more restrictive provisions of the intellectual property code. Any other use constitutes an infringement and is punishable under Intellectual Property.

11 - Applicable law and competent jurisdiction

These general conditions of sale are subject to French law. In the event of a dispute, exclusive jurisdiction is attributed to the competent French courts, notwithstanding the plurality of defendants and / or warranty claims even for emergency proceedings or interim proceedings or by request.
REPRODUCTION OF ARTICLES L211-4 L211-5 and L211-12 OF THE CONSUMER CODE
Article L211-4
The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.
Article L211 -5
To be in conformity with the contract, the good must:
1º Be suitable for the use usually expected of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer under fo rm of sample or model;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2º Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L211 -12
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
REPRODUCTION OF ARTICLES 1641 AND 1648 AL 1 OF THE CIVIL CODE
Article 1641
The seller is bound by the warranty due to hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have given a lower price, if he had known them.
Article 1648
The actio n resulting from fatal defects must be brought by the purchaser within two years of the discovery of the defect.

11 - Applicable law and competent jurisdiction

These general conditions of sale are subject to French law. In the event of a dispute, exclusive jurisdiction is attributed to the competent French courts, notwithstanding the plurality of defendants and / or guarantee appeal even for emergency proceedings or interim proceedings or by request.
REPRODUCTION OF ARTICLES L211-4 L211-5 and L211-12 OF THE CONSUMER CODE
Article L211-4
The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.
Article L211 -5
To comply with the contract, the good must:
1º Be suitable for the use usually expected of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer under fo rm of sample or model;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2º Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L211 -12
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
REPRODUCTION OF ARTICLES 1641 AND 1648 AL 1 OF THE CIVIL CODE
Article 1641
The seller is bound by the warranty due to hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have given a lower price, if he had known them.
Article 1648
The actio n resulting from fatal defects must be brought by the purchaser within two years of the discovery of the defect.

12 - Personal data

Masquesagp.com collects personal data on the Customer who opens an account on the site by completing the form provided for this purpose. When opening an account, masquesagp.com asks the Customer to complete a certain number of information, some being required on a mandatory basis, others on an optional basis. The personal data communicated when registering on the site is necessary for the processing, delivery of orders and the preparation of invoices, the collection of this information in the context of distance selling is mandatory.

Unless the Customer opposes the creation of his account, information concerning him may be communicated to masquesagp.com's commercial partners, who may send him their commercial offers.

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, this site has been declared to the National Commission for Data Processing and freedoms (CNIL), under number 1983343. The Customer has the right to access, oppose, rectify and delete this information concerning him. The Customer can exercise this right by contacting Euroglobal Tranding Sarl at the following address: info@masquesagp.com.

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13 - Cookies

Cookies are small text files stored on the hard drive of a website visitor and which are used (among other things) to record information about the visitor or his journey through the site. We occasionally use cookies to improve the information and services we provide and to make it easier to navigate our site. No personally identifiable information is stored in a cookie or transferred to a third party. < If you do not wish to receive "cookies", refer to the help file of your Internet browser which will tell you how to block all "cookies" or warn you before saving them.